Refund Policy
There are a few important things to please keep in mind when returning a product you purchased or need a refound.
After you successfully pay, we will process your order within 2 working days. If the product is out of stock, we will notify you by email before shipping.
Before making a return, please contact us in advance to inform us of the order number and the reason for the return within 30 days of receipt, and we will provide you with a solution,
We can exchange any items if we receive the returned item unopened and does not affect re-sale
Please note: Shipping and handling fees will apply.
Once we have received the return we will inspect the items to ensure it is eligible for re-sale.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
Please ask us questions before making a purchase. If item is defective, please contact us within 5 days of receiving the item. We will replace the item once we receive defective product.
If you are not satisfied with the products you receive for any reason, please contact us and we will do our best to resolve the issue!
Once items are shipped, we are not responsible if the package is damaged or becomes lost.
If a you wants to cancel your own order, you have to inform us about it before the order has been shipped. Orders can usually be cancelled within 2 days of placing the order.And we will inform you about cancelling the order via email. The customer can cancel the order if the time of cancelling the order is earlier than the delivery time or within the time specified by the website. The refund request will be processed within one business day.It could take up to 5 business days for the refund to appear on your statement (PayPal), depending on how long it takes your bank to process the transaction.
If the order has already shipped, you will receive a notification that the order is already on its way and that refund is available after you will return the package to us. When the return reaches us, you will issue a refund for the order.
Return requirements: If you want to return the product, you need to ensure that the product is packed in the original packaging and fill in the reason for the return in the packag
Return Address:Room 812, Zhongbo lnternational Center No. 37 Xiangtan Road, Licang District